Orders

ORDER STATUS

To check the status of your order, locate the email you received after placing your order and click on the link that reads "Follow your order status here." This link will take you to a page where you can view the current status of your order and any updates related to its delivery.

CANCEL ORDER

Goods specially produced according to the consumer's specifications cannot be returned. However, you may cancel any order free of charge if the status of your order is "Pending". Check your "ORDER STATUS" if applicable, email sales@eveadam2.com indicating "Cancel Order (your order number)" on the subject.

RETURNS

You are entitled to return products delivered to you if they are defective or otherwise not conforming with your order when you received them, and you can use your right of withdrawal. You must return the product(s) in full 30 days. Email claims@eveadam2.com Indicate "Defective (your order number)" on the subject, and then justify your claim.

REFUNDS

Refunds will be issued based on the original form of payment.

For more detailed information, check "Terms of sale".